Privacy Policy

The information provided on this page is for general informational purposes only and does not constitute legal advice. While we aim to keep this Privacy Policy accurate and up to date, it is not a substitute for professional legal advice. We recommend seeking independent legal advice to ensure compliance with applicable laws and regulations.

No Stain Clean Co is committed to protecting your privacy and handling your personal information in a safe and responsible manner.

​

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website (www.nostaincleanco.com.au) or use our cleaning services.

​

By using our website or providing your personal information, you agree to the practices described in this Privacy Policy.

We may collect personal information that you provide to us, including:

​

• Full name

• Phone number

• Email address

• Property address or service location

• Details about requested services

We may also automatically collect non-personal information such as:

​

• IP address

• Browser type

• Pages visited

• Time spent on the website

This information may be collected through cookies and analytics tools.

We use your information to:

​

• Respond to enquiries and provide quotes

• Deliver and manage cleaning services

• Communicate about bookings and appointments

• Improve our website and customer experience

• Comply with legal obligations

We do not sell, rent or trade your personal information.

​

We may share your information with trusted third-party service providers who assist in operating our business, such as:

​

• Booking systems

• Payment providers

• Website and analytics services

These parties are required to keep your information confidential.

We may also disclose your information if required by law.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

​

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic.

​

You can choose to disable cookies through your browser settings.

You have the right to:

​

• Request access to your personal information

• Request correction of inaccurate information

To make a request, please contact us using the details below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We may update this Privacy Policy from time to time. Changes will be posted on this page.

If you have any questions about this Privacy Policy, please contact